Inspection and Verification
Verify the customer concern.
Visually inspect for obvious signs of mechanical or electrical damage.
If an obvious cause for an observed or reported concern is
found, correct the cause (if possible) before proceeding to the next
step
If the cause is not visually evident, verify the symptom and refer to the Symptom Chart...
Other information:
Removal
WARNING:
Always disconnect the battery ground cable at the battery
before disconnecting the starter motor battery terminal lead. If a tool
is shorted at the starter motor battery terminal, the tool can quickly
heat enough to cause a skin burn...
Removal
Remove the FDIM .
Refer to: Front Display Interface Module (FDIM)
(415-00B Information and Entertainment System - General Information -
Vehicles With: AM/FM/CD/SYNC/Touchscreen Display, Removal and
Installation).
Disconnect the electrical connectors and remove the APIM to FDIM cable...